Sunday, September 02, 2007

Confrontation

It's Friday afternoon and my one and only colleague, the Physio, decided to take the day off so that he could have an extra long weekend. Damn it's nice being a Physio at this place because he only comes in for a few hours a day but yet gets paid for everything us PTAs do. It must be sweet.

I've kind of lost track because that's not even the story I was going to write about. It's been a long day and I had one more exercise class to teach before heading home. Just prior to the class, this guy comes and introduces himself as the nephew of one of the residents. His guy immediately in my face, literally. He was one of those close talkers who clearly crosses the personal space boundary.

This guy starts telling me about her aunt, who is one of the seniors who lives at the resident home. He wants to know if she has been attending my classes and of course, she wasn't. Then he goes on to ask why not and why I haven't done anything about it. She should be getting one on one treatment on top of these classes and it is our responsibility to get her down here. Buddy, if I were to go up to all of my no-shows' room and personally drag them down I would not have the time to even run the classes. The layout of the home is messed up. It is spread out into 5 towers and each one has their own set of elevators, which means that we have to go back onto the first floor and walk to the next set of elevators before getting onto a different tower. It's very time consuming.

This is only the third week we have started this program. It's taken us a while to assess everyone and get people use to the idea that there are different exercise groups for specific impairments. You have to go to the assigned group. Heck it's taken us so long to get all the referrals and consent forms that I haven't gotten paid since the end of July. Going up to personally drag residents down is the least of my problems especially since weight bearing on my heel at the moment is still hurting.

The guy continues and says that he's very disappointed and makes it sound like we're slacking and don't care about these residents. At this point I'm trying not to lose my cool and explain to him that there are 250 people in this home not just his aunt. Seriously some people is so narrow minded and think that they should have priority over everyone else. I understand that he wants what's best for his aunt but maybe he can try to bring her down.

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